COOKIES POLICY – HOTEL PORTO DOWNTOWN
This page uses its own and third-party cookies to enhance navigation, improve user experience, personalize ads, display ads and content related to your preferences, and conduct statistical analysis of browsing habits.

You can find more information in our Cookie Policy:
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ROOM 00 PORTUGAL S.A (hereinafter “Room00 Group”) owns the website https://www.hotelportodowntown (hereinafter the “Website”) and uses cookies that collect information related to the connection, browsers, and devices used by internet users who access and use the Website (hereinafter the “Users”). Room00 Group uses this information to manage and improve the proper functioning of the Website. This policy describes what information these cookies collect, how it is used, and for what purpose. It also explains how Users can restrict or block the automatic downloading of cookies; however, this may reduce or even prevent certain elements of the Website’s functionality. Users can also choose which categories of cookies they wish to activate from the cookie banner that appears the first time they access the Website.

DEFINITION OF COOKIES
Cookies are small text files that are placed on the User’s computer, smartphone, or other device when they access the Internet. This is done to improve the User’s experience and for other purposes, such as recognizing Users when they access the Site, ensuring the security of their account, and delivering targeted advertising.

HOW WE USE COOKIES
In summary, Room00 Group uses the cookies listed in Annex I of this Policy to track how the Website is used and thus optimize its performance.

WHAT COOKIES DO WE USE
The Website uses both its own cookies and third-party cookies.
First-party cookies: These are cookies sent to your device by Room00 Group through the web domain.
Third-party cookies: These are sent to your device by domains not managed by Room00, but by another entity that processes the data collected through the cookies. Depending on their purpose, the cookies used by Room00 Group can be divided into the following categories:
Technical (necessary) cookies: These cookies are essential for browsing and the proper functioning of the Website. Their use enables basic functions such as access and secure navigation. The legal basis for collecting data through these cookies is Room00 Group’s legitimate interest in managing the Website. Information collected through these cookies is not shared with third parties. Please see the cookie table below for details.
Analytical cookies: These cookies allow us to monitor and analyze user behavior. The information collected through these cookies is used to measure website activity and to create user browsing profiles in order to improve the website and its services. The legal basis for collecting this data through these cookies is the user’s consent. Please see the cookie table below for details about these cookies.
Preference cookies: These are cookies installed to personalize the user experience (i.e., how certain windows appear or do not appear during the user’s browsing) according to the consents and preferences the user may express while browsing the website, such as controlling the user’s acceptance of this Cookie Policy (this means the cookie consent banner will not reappear for the user, along with their corresponding acceptance or rejection). As with analytics cookies, the legal basis that allows us to collect this user data through these preference cookies is the user’s consent.
Advertising cookies: These cookies allow the management of advertising spaces based on different criteria. They track users’ browsing habits to create a profile that offers information more relevant or tailored to their tastes and preferences, identified based on the user’s searches and browsing habits, even on websites not managed by Room00 Group. The legal basis for collecting this data through these cookies is the user’s consent. Please see the cookie table below for details about these cookies. You can find a detailed list of the cookies we use, their type, purpose, and duration in the cookie table below. (Appendix I)

DISABLE COOKIES:
Users can restrict or limit the placement of cookies by adjusting their browser settings. However, if this setting is selected, certain parts of the Website may not be accessible or the content may be displayed incorrectly, resulting in less efficient browsing and possibly preventing the use of some available services. Therefore, it is recommended not to disable them. To disable cookies, go to your Browser Preferences menu or Browser Settings and look for the Privacy section.

For example, you can follow these instructions:
Microsoft Edge
Google Chrome
Firefox
Safari

MORE INFORMATION
We hope this has clarified how and why we use cookies. If anything is still unclear, please feel free to contact us at: DPO@room00group.com

Last updated: June 2026